The Importance of Employee Loyalty

T1 - The relationship between work-life policies and practices and employee loyalty

Research Paper on Employee Loyalty - 2320 Words

Alexander Rittweger, founder and CEO of Loyalty Partner, commented, “We have been able to achieve a step-change in the Loyalty Partner business during our five year partnership with Palamon. We greatly valued Palamon's contributions and their ability to work closely with us to develop our growth strategy and substantially expand our business.”

organisational resources to increase employee loyalty as a means of increasing customer

Research Paper on Employee Loyalty

Palamon’s investments, which span over seven countries in Europe, include a diverse range of businesses including: Towry, the UK’s largest independently owned independent financial advisor; Grupo SAR, the leading provider of care for the elderly in Spain; and Munich-based Loyalty Partner, Europe’s largest loyalty programme manager, which the Firm recently agreed to sell to American Express.

loyalty in service organisations. To achieve this goal, the study suggests that a

This is Palamon’s sixth full realisation in the past 15 months. Recent exits include the sale of marketing services provider Loyalty Partner to American Express in December 2010 and of internet retailer dress-for-less to Privalia in March 2011. Both transactions achieved strong returns of 3x on invested capital. The Firm has a strong track record in investing in niche service sector businesses across Europe with value creation in its portfolio companies arising primarily through revenue and profit growth. In 2010 the Palamon portfolio companies as a whole achieved EBITDA growth of over 35%.

managerial actions to employee and customer loyalty intentions. Evidence also exists to


Research Paper on Employee Loyalty - Statistics Essay Example

Launched in 1998, Loyalty Partner offers expertise in all aspects of customer management, with 34 million cardholders and hundreds of partner companies across Germany, Poland and India. The company operates three subsidiaries including: PAYBACK, one of the leading multi-partner loyalty programs in Germany, designed to deliver value to consumers and generate additional revenue for partner companies; EMNOS, a specialist in-sight-based marketing consultancy for the retail sector; and Loyalty Partner Solutions, an information technology service provider that develops customised loyalty programmes for companies.

Employee Loyalty, Job Satisfaction and Engagement in …

Louis Elson, Managing Partner at Palamon, said, “We are very pleased with this outstanding result achieved on our investment in Loyalty Partner. It is our sixth realisation over the past year; in total the six realisations have generated almost €500 million proceeds at a strong overall multiple of
2.5 times on our invested equity. These realisations have demonstrated the enormous value inherent in Palamon's growth equity model which has enabled our portfolio of companies across Europe to flourish in spite of the economic storms.”

Mba Thesis Proposal | Employee Retention | Employment

Since leading the buyout of the Company from Lufthansa in November 2005, Palamon has worked with Loyalty Partner to deliver a growth programme through a number of strategic initiatives that have more than doubled revenue and profitability. Through these initiatives, the Company extended its loyalty card operations into Poland and India, developed a financial services proposition through offering of combined payment and loyalty cards to consumers and launched an on-line and mobile coupon offering in Germany. Furthermore, the Company created a data analytics division which provides retailers across Europe and the United States with greater customer behaviour insight.

Phd Thesis On Employee Satisfaction - …

Loyalty Partner operates Germany’s PAYBACK loyalty card and has a market leading position in Europe with 34 million cards issued and a strong network of retail chains and on-line shops. In Germany, PAYBACK is the consumer's third most carried card.